i9 Sports is seeking a Vice President of Franchise Performance. The VP of Franchise Performance oversees the development and implementation of the strategies and initiatives to improve unit-level economics and support franchisee success. This individual brings a “lead with yes” mindset that focuses on identifying and pursuing growth opportunities. The VP of Franchise Performance serves as a key liaison between the home office and the franchise network, ensuring that perspectives are heard and shared, with an emphasis on collaboration.

With over 4 million registrations in communities nationwide, i9 Sports is the nation’s largest multi-sport provider focused solely on high-quality, community-based youth sports leagues. We provide age-appropriate instruction that’s fun for kids and convenient for busy families, and we are committed to our mission of “Helping Kids Succeed in Life Through Sports.”

Full-time employees are eligible to participate in our employee benefit programs, including:
- Medical, Rx, dental, and vision
- Paid time off and holiday pay
- 401(k) retirement plan with company match
- Flexible Spending Account/Health Savings Account
- Disability and Life insurance
- Free Employee Assistance Program

Primary Responsibilities:
- Drive unit-level economics and franchisee profitability. Increase visibility into unit-level results, and facilitate regular meetings to analyze and discuss results.
- Collaborate with Marketing and Operations teams to develop and implement the playbooks required to execute at the unit level.
- Hire, develop, and lead a team of Franchise Business Coaches to support franchisees in the operation and growth of their business. Instill accountability for the team to execute growth plans.
- Establish credibility with the franchise network, earning the opportunity to influence franchisees to embrace the programs and initiatives provided by the home office.
- Identify opportunities to improve quality, efficiency, and productivity, reduce costs, and increase profits at the unit level.
- Own the Operations Manual, ensuring it reflects the current brand standards and operational framework.
- Drive franchisee engagement by leveraging all available tools, including; our annual conference, franchise business coach calls, weekly email communications, Town Hall meetings, webinars, and other touchpoints.
- Lead the franchisee expansion process, developing and implementing criteria and critical steps for supporting expansion.
- Evaluate and make necessary adjustments to the franchisee scorecard
- Serve as the main point of escalation for franchisee concerns
- Maintain and enhance the brand's system for effective location evaluations and enforcement of brand standards.
- Consistently uphold and represent the brand's core values.

Skills and Qualifications:
- Highly motivated, self-starter with a strong work ethic
- Exceptional collaboration skills. A team player with a great attitude who will take on challenges and adapt as needed
- A “lead with yes” growth mindset
- A desire to learn the business and to take personal responsibility for success
- Flexible and able to balance competing priorities with limited supervision
- Experience with P&L tracking
- Experience with creating and implementing a strategic plan

Required Experience:
- 5-10 years of experience in leading a team
- Experience driving multi-unit business growth
- Demonstrated ability to influence others
- Understanding of youth sports trends and program execution
- Competitive mindset – hit targets, find ways to win with others
- Past success managing business performance through scorecards and KPI’s