Travel to both hosted and dedicated facilities
Adeptly completing a Quality Assurance evaluation with regards to the following:
Staffing- Review of staff files to include the below:
▪ Certifications
▪ Hiring Paperwork
▪ Instructor Training Certifications
▪ Curriculum and Annual Evaluations
Customer Terms and Conditions:
▪ Swimmer Liability Forms
▪ Policy Forms for Customers
Marketing and Brand Management
▪ Partnership, local event, social media and advertising requirements met
▪ Marketing plan review
Hosted Facility Compliance (where applicable)
▪ Evaluation of club for cleanliness and absence of unsafe conditions both on deck and in the pool
Streamline Brands® Compliance
▪ Use of docks/stairs/benches for all bays
▪ Ribbons and Show N’Tell standards met
Facility Evaluation (dedicated facility)
▪ Inspection reports review
▪ Documentation review including MSDS sheets, pool chemical sheets
▪ Evaluation of interior and exterior of building to include but not limited to: retail space, front desk area, vestibule, pump room, staff room, lobby, landscape, signage and parking lot.
Misc. Items – evaluation of items including
▪ Uniforms and appearance of management and staff
▪ ICP – tasks being done correctly and training of managers
▪ Customer Relationships – communication, relationships and feedback
▪ feedback
Completing a detailed written report of all above items while providing recommendations on remediation
Conducting a post assessment meeting or conference call with the Franchisee or GM to verbally communicate the results of the assessment
As Senior Vice President of the Company-Owned Swim School for the Eastern Region, you will be responsible for the overall leadership and management of our swim schools in this area. You will provide strategic direction, drive revenue growth, and ensure operational excellence across all locations. You will work closely with the Executive Leadership team to develop and implement business strategies that achieve financial targets, improve customer satisfaction, and drive employee engagement and retention. The successful candidate will oversee more than 20 company-owned schools located across New York (Long Island), Rhode Island, and DMV (Maryland and Virginia). We expect this school count to grow in the region. There is an expectation to be in swim schools two to three days per week. The successful candidate will be able to travel to some combination of Long Island, Rhode Island, Maryland, and Virginia on a weekly basis.
The Business Analyst is responsible for leading Streamline Brand’s business intelligence efforts. We have several data sources containing critical business information. The right candidate will have thirst to dig deep into those data sources, combine them when appropriate, and use them to formulate KPIs and forecast our future.
